PP
Peter-John Paulse

1 reviews | Active since Jun 2022

21 May 2024, 15:27

Bad Service

On two separate occasions and for two separate orders we have experienced terrible delays with regards to delivery of orders placed and paid for. The same courier Fastway was used by OneDay Only. And it’s been the first time in my life that a courier company whose core business is to collect and deliver parcels literally cannot deliver the parcel. In fact with our second order they actually returned the parcel to the warehouse of One Day Only. Terrible so when placing orders with One Day Only expect delays and so I won’t advise ordering something that may be needed urgently. For One Day Only all they do is blame the courier company, absolutely no proactive approach to solve the problem and also terrible customer care service.

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