Bad Service

<p>I placed an order and went through to the payment screen. There is an option to pay with a e-bucks which i selected.</p> <p>However i didn't have enough e-bucks to cover the full value of the order and wanted to pay the balance with my credit card. When i selected this option, the page gave an error an logged out. When i logged back in the order was still there showing that there is a balance outstanding. No option to pay the outstanding balance.</p> <p>I "logged a call" through their contact us option asking them to advise me on how i can pay the shortfall. till today no one has come back to me, and they now subsequently cancelled my order. Where is my e-bucks that I already paid towards this order.</p> <p>Since then no one has come back to me.</p> <p>BAD BAD service, and the fact that there is no contact number but only a web-accessed portal also makes it impossible to resolve a problem like this quickly and efficiently.</p> <p> </p>