MZ
Masithobe Z

1 reviews | Active since Jul 2016

18 May 2020, 12:09

And the award for poor customer service goes to......

Very Very Poor service!!! I ordered baby essentials on the 05/05/2020 from their site and paid for everything the same day, I kept writing e-mails to them asking about the status of the order if they answer they then it would've been after days of no response, there nothing no sms keeping customers informed about their orders you as their paying customer needs to waste your data sending e-mails asking about your order you paid for. I find this very poor on a customer service perspective, all they responded with was "let me remind you that delivery is 5 - 10 working days" if I calculate the 10 working days today it's the 10th day and nothing yet for my child as been delivered by this company. I wont lie their deals are really good when they are good but the level of service is very cheap ( I guess I paid for cheap)

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