One Percent Accounting & Auditing
Claimed Business
|1.3|4 Reviews (last 12 months)|This business does not respond to reviews
One Percent Accounting & Auditing
Claimed Business
|1.3
4 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1.3|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Mpho S
1 reviews | Active since Mar 2026
12 Mar 2026, 20:15
Extremely Disappointing Experience
Extremely Disappointing Experience I strongly regret engaging with this company. From the beginning, the first thing they insist on is transferring all your profiles (SARS, Xero, and Payroll) to them. Once they have full control, you no longer have proper access or transparency over your own business accounts. After the transfer, the service promised is simply not delivered. Communication is almost non-existent. When you follow up, you’re told your assigned consultant has “left,” with no proper handover, no accountability, and no continuity of service. In December, they pressure you to file based on estimates because they want to close early, without considering your company’s actual financial position or values. This puts your business at risk. Their billing practices are even worse. You are told you will pay 1% of turnover, but you end up paying more than 5%. They overcharge without rendering proper service. They issue multiple invoices in the same month and later claim it’s an “adjustment” because the first invoice was based on an average and not actual income received. This lack of transparency is unacceptable. When you try to terminate the Service Level Agreement, they demand additional payments and withhold access to your SARS, Xero, and Payroll profiles, effectively holding your business hostage and placing you at risk of non-compliance. This experience has caused financial strain and unnecessary stress to my business. I would strongly caution other business owners to think carefully before signing any agreement with them.
Helpful (0)
|Replies (0)MS
Mpho S
1 reviews | Active since Mar 2026
12 Mar 2026, 20:15
Extremely Disappointing Experience
Extremely Disappointing Experience I strongly regret engaging with this company. From the beginning, the first thing they insist on is transferring all your profiles (SARS, Xero, and Payroll) to them. Once they have full control, you no longer have proper access or transparency over your own business accounts. After the transfer, the service promised is simply not delivered. Communication is almost non-existent. When you follow up, you’re told your assigned consultant has “left,” with no proper handover, no accountability, and no continuity of service. In December, they pressure you to file based on estimates because they want to close early, without considering your company’s actual financial position or values. This puts your business at risk. Their billing practices are even worse. You are told you will pay 1% of turnover, but you end up paying more than 5%. They overcharge without rendering proper service. They issue multiple invoices in the same month and later claim it’s an “adjustment” because the first invoice was based on an average and not actual income received. This lack of transparency is unacceptable. When you try to terminate the Service Level Agreement, they demand additional payments and withhold access to your SARS, Xero, and Payroll profiles, effectively holding your business hostage and placing you at risk of non-compliance. This experience has caused financial strain and unnecessary stress to my business. I would strongly caution other business owners to think carefully before signing any agreement with them.
0
Replies (0)SS
Solly S
1 reviews | Active since Feb 2026
27 Feb 2026, 07:25
Extremely Disappointing Experience
I strongly regret engaging with this company. From the beginning, the first thing they insist on is transferring all your profiles (SARS, Xero, and Payroll) to them. Once they have full control, you no longer have proper access or transparency over your own business accounts. After the transfer, the service promised is simply not delivered. Communication is almost non-existent. When you follow up, you’re told your assigned consultant has “left,” with no proper handover, no accountability, and no continuity of service. In December, they pressure you to file based on estimates because they want to close early, without considering your company’s actual financial position or values. This puts your business at risk. Their billing practices are even worse. You are told you will pay 1% of turnover, but you end up paying more than 5%. They overcharge without rendering proper service. They issue multiple invoices in the same month and later claim it’s an “adjustment” because the first invoice was based on an average and not actual income received. This lack of transparency is unacceptable. When you try to terminate the Service Level Agreement, they demand additional payments and withhold access to your SARS, Xero, and Payroll profiles, effectively holding your business hostage and placing you at risk of non-compliance. This experience has caused financial strain and unnecessary stress to my business. I would strongly caution other business owners to think carefully before signing any agreement with them.
Helpful (0)
|Replies (1)SS
Solly S
1 reviews | Active since Feb 2026
27 Feb 2026, 07:25
Extremely Disappointing Experience
I strongly regret engaging with this company. From the beginning, the first thing they insist on is transferring all your profiles (SARS, Xero, and Payroll) to them. Once they have full control, you no longer have proper access or transparency over your own business accounts. After the transfer, the service promised is simply not delivered. Communication is almost non-existent. When you follow up, you’re told your assigned consultant has “left,” with no proper handover, no accountability, and no continuity of service. In December, they pressure you to file based on estimates because they want to close early, without considering your company’s actual financial position or values. This puts your business at risk. Their billing practices are even worse. You are told you will pay 1% of turnover, but you end up paying more than 5%. They overcharge without rendering proper service. They issue multiple invoices in the same month and later claim it’s an “adjustment” because the first invoice was based on an average and not actual income received. This lack of transparency is unacceptable. When you try to terminate the Service Level Agreement, they demand additional payments and withhold access to your SARS, Xero, and Payroll profiles, effectively holding your business hostage and placing you at risk of non-compliance. This experience has caused financial strain and unnecessary stress to my business. I would strongly caution other business owners to think carefully before signing any agreement with them.
0
Replies (1)SM
Sam M
1 reviews | Active since Feb 2026
25 Feb 2026, 10:39
Bad service, join at your own risk
Bad service, Join them at your own risk. They say you will be invoiced one percent of your monthly turnover but always take more. The worse experience is when you try terminate the Service Level Agreement, they will demand more and keep all of your profiles (SARS, XERO, and Payroll )with them
Helpful (0)
|Replies (1)SM
Sam M
1 reviews | Active since Feb 2026
25 Feb 2026, 10:39
Bad service, join at your own risk
Bad service, Join them at your own risk. They say you will be invoiced one percent of your monthly turnover but always take more. The worse experience is when you try terminate the Service Level Agreement, they will demand more and keep all of your profiles (SARS, XERO, and Payroll )with them
0
Replies (1)CK
Cr K
1 reviews | Active since Mar 2009
28 Jan 2026, 11:22
Poor communication / act without asking
Paid for a business registration related issue. Then I followed up with CIPC months later. Nothing received from One Percent. I then asked One Percent for a refund. Instead the accountant reapp**** to CIPC without asking me, which was a disaster as I then started receiving tax related notices. I had already moved on to start another business. I complained to One Percent and they told me the accountant had moved on, and not to worry because if you don't file a return CIPC will deregister it, so as far as they were concerned the application to CIPC didn't matter. But it did matter, as I then got harassed over this business, even after deregistration. Earlier I had other issues, such as the first accountant not responding. The later accountant at first only wanted to use bank statements and not source documents, until I told her at some point, you know there are source documents you can use such as invoices to verify accuracy. You have to then check the allocations and request revisions. Overall not the best experience. I give them 2 stars, because at least you can follow up with the overall manager if the accountants are out of line, which is not so with a smaller practice.
Helpful (0)
|Replies (1)CK
Cr K
1 reviews | Active since Mar 2009
28 Jan 2026, 11:22
Poor communication / act without asking
Paid for a business registration related issue. Then I followed up with CIPC months later. Nothing received from One Percent. I then asked One Percent for a refund. Instead the accountant reapp**** to CIPC without asking me, which was a disaster as I then started receiving tax related notices. I had already moved on to start another business. I complained to One Percent and they told me the accountant had moved on, and not to worry because if you don't file a return CIPC will deregister it, so as far as they were concerned the application to CIPC didn't matter. But it did matter, as I then got harassed over this business, even after deregistration. Earlier I had other issues, such as the first accountant not responding. The later accountant at first only wanted to use bank statements and not source documents, until I told her at some point, you know there are source documents you can use such as invoices to verify accuracy. You have to then check the allocations and request revisions. Overall not the best experience. I give them 2 stars, because at least you can follow up with the overall manager if the accountants are out of line, which is not so with a smaller practice.
0
Replies (1)