Inconsiderate and Pathetic

I have been struggling to get the call centre to allocate funds into my account for a while now. Everytime I recharge I am required to send an email to [Email Removed] by the way, almost everyone gets to read the email but no action takes place. <br> <br> Sometimes we end up having to send customers away because the airtime has run dry and this is all because nobody from onecell cares. the last recharge I did was on 03/111/2015 for R1000.00, to date nothing has been done even after numerous emails have ben sent.<br> <br>