Oct '25 - Sep '26
Frequently Asked Questions About Onaturalwig
How is Onaturalwig rated on Hellopeter?
Hellopeter has tracked Onaturalwig across 2 reviews. Onaturalwig hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Onaturalwig? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2018
Still no delivery or refund from Onatural Wigs
I placed an order for a wig on 20 December through the Onatural Wigs website and confirmed via WhatsApp that delivery takes 7–14 working days. That period passed without any delivery. I understood it was the festive season and gave the benefit of the doubt. On 12 January, I followed up and was asked to confirm my order details — after which I received no response. I followed up again on 23 January, and on 25 January I was told I should have already received my order and that the matter would be followed up. When I still hadn’t heard anything, I reached out again on 28 January and got the same “I’ll follow up” response. On 30 January, I sent a clear message explaining that I’d been patient, but it had now become frustrating to constantly follow up with no proactive communication or resolution. I requested a refund and provided my banking details. It is now 1 February, and I have not received any response, refund, or delivery. This is extremely disappointing — there’s been no accountability or proper customer service throughout this process.
1 reviews | Active since Oct 2018
Still no delivery or refund from Onatural Wigs
I placed an order for a wig on 20 December through the Onatural Wigs website and confirmed via WhatsApp that delivery takes 7–14 working days. That period passed without any delivery. I understood it was the festive season and gave the benefit of the doubt. On 12 January, I followed up and was asked to confirm my order details — after which I received no response. I followed up again on 23 January, and on 25 January I was told I should have already received my order and that the matter would be followed up. When I still hadn’t heard anything, I reached out again on 28 January and got the same “I’ll follow up” response. On 30 January, I sent a clear message explaining that I’d been patient, but it had now become frustrating to constantly follow up with no proactive communication or resolution. I requested a refund and provided my banking details. It is now 1 February, and I have not received any response, refund, or delivery. This is extremely disappointing — there’s been no accountability or proper customer service throughout this process.