Service

In Dec '25 I realised my ac doesn't cool i booked for it to be checked ,only to find that the car was due for service I didn't know assuming since I took it everything will be done now ,in July I realised again the cooling was not fixed since I don't use it that much only to find that the car is over due and I was referred to *** still they refused to assist me.look I know it is my responsibility but since it is my first car I honestly didn't know that the service was done apparently I only said ac is not cooling and that was the only thing that was checked.now I have this car still using it I need Omoda to assist please