BM
Bontle M

1 reviews | Active since Sept 2018

03 Sept 2026, 21:09

OmodaSA #*********** #unprofessional and lack of customer service

***********, unprofessional and lack of customer care

Placed and order in June Omoda and Jaecoo Fourways then I was given estimated delivery in about 2weeks then no concrete feedback was given to a point where I requested to ask for proper feedback from OmodaSA self because they were been given estimated delivery as well.when I contacted omodaSa case was opened by Sizakele delivery was been rescheduled again to mid July after several follow up with them regarding endless estimated delivery as they are awaiting for my Rim from China then we moved to Aug ..I was still hopeful until again date keeps on changing until 18th then when I requested to speak to Sizakele was told she will call until now... requested to speak to management and was not granted opportunity but reassured that this is now a promised it will be at the dealership in Fourways I must go and collect..then 31st called again to confirm then the rudeness was above because I refused to be promised another waiting period because now I told them how can a Rim takes 4months to be delivered from China been taken for a fool indeed 😭😭😭😭 Drove to OmodaFourways again demanding answers answers I could tell that the person assisting me was trying but no luck as OmodaSA warehouse could not help and thanks to him for trying but still today m sitting with the car which m paying full instalment and insurance and unable to drive..who do I run to 😭

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