OMODA Northcliff Holding My Car Hostage

My car has been at OMODA Northcliff since 10 March for a gearbox repair under warranty. I was told the repair was completed, yet the dealership is now refusing to return my vehicle, blaming a completely unrelated accident with their courtesy car, even though I submitted all insurance and third-party documents.

This feels like ransom, and I’ve lost all trust that they are handling things ethically. I’m concerned they may tamper with the vehicle or mess with the warranty.

The dealership principal, Gary van der Berg, has been rude, aggressive, and unprofessional, even in front of police. Despite emails to OMODA SA, I’ve received no support.

I’m still paying for a car I haven’t driven in over 3 months and now fear its condition and safety. This experience is a complete betrayal of customer trust.

Avoid OMODA Northcliff — they are damaging the OMODA brand. I urge OMODA SA to take urgent action.