Omoda C9 Explore - After Sales Service - Non-existent

I took ownership of an Omoda C9 Explore on 24th February 2025, my experience to date is not satisfactory. I have raised multiple software related issues that occur on the vehicle and these were down played. My windscreen also cracked and I needed to get a replacement fitted, Omoda Sourh Africa is the only place you can get these currently at a staggering price of R22,000. I ordered this through Morgan Omoda Jaecoo Northcliff and turned up for my installation today only to be told on arrival that it wasn’t delivered. This was done with an insincere apology and a load of excuses (internet connectivity being one of them)with no regard to my time or inconvenience. I took leave to get this done and I wasn’t even told when this would be rectified. For any potential buyers of this car … just don’t do it . The promises and assurances you get before you take ownership do not in any way match the after sales support you’ll receive as soon as you drive away with the vehicle.