Omoda C5 warranty repair delay — six weeks without a car

Omoda C5 warranty repair delay — six weeks without a car

My Omoda C5 has been at Omoda Jaecoo Lenasia since 4 September 2026 with a gearbox fault at approximately 55,000 km. I have been informed that Omoda approved the warranty repair, but as at 16 October 2026, my vehicle has still not been returned.

We have no alternative car, and this delay is seriously affecting our daily responsibilities and essential travel.

I urgently request that Omoda SA and the dealership provide a written repair update, explain the delay, confirm a completion date and assist with a courtesy car or alternative transport until the repair is completed.

Please contact me privately for my vehicle details and urgently resolve this matter.