Missing Property, False Information and No Accountability at Omoda Bryanston

My experience with Omoda Bryanston has left me questioning the dealership's integrity and customer service standards. Following a service on 28 August 2026, money went missing from my vehicle. Rather than investigating, staff provided a false names, promised feedback that never came, and dismissed my concerns. Escalations to dealership management and Omoda SA have produced no meaningful response. The issue is no longer the missing money; it is the apparent acceptance of poor conduct, lack of accountability, an ineffective service manager and failure to honour commitments made to customers.