Bad sales service Omoda Fourways

really bad service , i am a genuine buyer of potentially 2 Omoda C7 phev .. took my C9 for service last week Tue which was well handled by Sue but showed interest to a sales guy Mpho to trade in my C9 and potentially buy 2 x c7s ( one for my brother who was also interested ).. i was promised i would receive trade in value of my c 9 by the next day Wednesday but we are now 8 days along and nothing forthcoming ... this is not my first bad experience with Omoda Fourways as when the C9 came out in 2024 was handled pretty much the same way by another 2 of their sales guys i ended buying my c9 from the Pietermaritzburg branch where service was impeccable , crazy as i live 2km from the fourways branch .. so all in all my experience is not a good one but i do love the c9 though ...