JW
Juliette W
1 reviews | Active since Apr 2020
15 Aug 2020, 14:53
Water damage
I was in a rainstorm on 8th January 2020 and went to king price for my claim and they reject it after the assessor said it was a wright off. King price said it was wear and tear which I refer my case to Osti ombudsman on 5 march 2020. I've got a report from Ford myself on 23 june 2020 where they stated that my car is not a weight off and can be repair and I send the quote to the ombudsman on 5th July. Until now I don't get reaction whatsoever from the ombudsman
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Replies (4)
Ombudsman for Short Term Insurance's replyOfficial
17 Aug 2020, 09:53Good Morning Juliette Weyers
Kindly provide your OSTI file reference number so that I may look into your complaint.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
Kindly provide your OSTI file reference number so that I may look into your complaint.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
Ombudsman for Short Term Insurance's reply17 Aug 2020, 09:53
Official
Good Morning Juliette Weyers
Kindly provide your OSTI file reference number so that I may look into your complaint.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
Kindly provide your OSTI file reference number so that I may look into your complaint.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
JW
Juliette W's updateReviewer Update
17 Aug 2020, 14:29For att
Ayanda Mazwi
My ref nr is W31/20
Ayanda Mazwi
My ref nr is W31/20
JW
Juliette W's update17 Aug 2020, 14:29
Reviewer Update
For att
Ayanda Mazwi
My ref nr is W31/20
Ayanda Mazwi
My ref nr is W31/20
JW
Juliette W's updateReviewer Update
17 Aug 2020, 14:30My
JW
Juliette W's update17 Aug 2020, 14:30
Reviewer Update
My
Ombudsman for Short Term Insurance's replyOfficial
17 Aug 2020, 14:56Good afternoon
Thank you for providing your file number.
I have reviewed your file and noted that the Assistant Ombudsman attending to your complaint is considering further correspondence received from your insurer.
In an email addressed to you today, the Assistant Ombudsman undertook to furnish his findings, or further advise, by the end of the week.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
Thank you for providing your file number.
I have reviewed your file and noted that the Assistant Ombudsman attending to your complaint is considering further correspondence received from your insurer.
In an email addressed to you today, the Assistant Ombudsman undertook to furnish his findings, or further advise, by the end of the week.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
Ombudsman for Short Term Insurance's reply17 Aug 2020, 14:56
Official
Good afternoon
Thank you for providing your file number.
I have reviewed your file and noted that the Assistant Ombudsman attending to your complaint is considering further correspondence received from your insurer.
In an email addressed to you today, the Assistant Ombudsman undertook to furnish his findings, or further advise, by the end of the week.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
Thank you for providing your file number.
I have reviewed your file and noted that the Assistant Ombudsman attending to your complaint is considering further correspondence received from your insurer.
In an email addressed to you today, the Assistant Ombudsman undertook to furnish his findings, or further advise, by the end of the week.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.