Water damage

For att Ayanda Mazwi I've got an email back that king price still refuse to pay out my water damage claim in 8 January 2020. Still they take technical points out to refuse my validation of damage that happened because my car stall in the deep puddle of water. The exhaust suck up water into the engine and it caused damage. The more I explain my problem the more technical points Jarik Jansen pointed out that my engine was damaged before the heavy downpore. King price gave cobra tow in service instruction to collect my car for inspection of the damage and they damaged my front spoiler when they loaded my car on the tow in truck. When my claim was rejected I was instructed to remove my car from their premises whith costs of R1500. I'm really dissatisfied and are very disappointed in how my case is handled by king price. If I knew that I will receive such bad client service I have never insured my car with king price W31/20 Juliette Weyers