Waste of time

Don't waste your time.Rather go directly to an attorney. I have worked in the insurance for 50+ years so I know what I'm talking about. Most of the people "working" there haven't the first clue about insurance principles or practice. They are funded by the insurance companies by way of a compulsory levy, so what else can you expect? They are firmly on the side of these insurers, who, in turn, employ so-called loss adjusters or investigators, most of whom are of limited intellectual capacity. They, too, are ranked upon their ability to reject claims at worst, or at best, to limit the settlement amount. Bottom line is OSTI is a waste of time.