1 reviews | Active since Aug 2018
Very disappointed
Good Day
I submitted a complain to the ombudsman regards to an insurance company who is hassling to pay me out.
My mom pass on and I gave them all the documents and the insurance company confirmed to pay me out. Still didn't received any payment, hence me taking them to the ombudsman.
Up until today im still waiting for the ombudsman to come back to me. They requested documents and I send it through when I had the time, because I was sick.
I send the documents through but still didn't get any feedback. I really need the money. I'm struggling and have a baby to support and I'm not working now.
I lost a car due to the insurance people who didn't pay out. Which wasn't even my car.
They told me to borrow money from someone to pay for the funeral so long. Which I did and people don't borrow unless you put something down as collateral.
And it wasn't even my car. So I'm in so much anger now.
Please help me.
Kind Regards Fianca ***
Please provide your Ombudsman file reference number so that we can investigate your enquiry further.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
Please provide your Ombudsman file reference number so that we can investigate your enquiry further.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
***/***0
Kind Regards
Fianca
***/***0
Kind Regards
Fianca
Your complaint is not in our office. It is with the Long-term Insurance Ombudsman. To assist, I have directed your enquiry to the relevant office who will respond to you directly.
Please note that this platform is for the Short-term Insurance Ombudsman.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
Your complaint is not in our office. It is with the Long-term Insurance Ombudsman. To assist, I have directed your enquiry to the relevant office who will respond to you directly.
Please note that this platform is for the Short-term Insurance Ombudsman.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.