TM
Tsakane M
1 reviews | Active since Jan 2023
28 Jul 2023, 10:53
Useless ombudsman
When it comes to car insurance don't even waste your time with Ombudsman. If you feel like you have a strong case go straight to the lawyers. My car was involved in a flood where the no road sign of indicating possibility of floads, I'm told negligence and that the insurance don't cover mechanical damage of which is coursed by the same floods which should be covered under comprehensive insurance. Taking bribes will be the end of this company since South Africans are getting fed-up of your incompetence. Won't even waste my time to appeal with this people going straight to my attorney.
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Replies (1)Ombudsman for Short Term Insurance's replyOfficial
28 Jul 2023, 15:44Good afternoon,
Should you change your mind, you may request that your matter be escalated.
Have a good weekend.
Kind regards,
Marilize Blignaut
Customer Experience Manager
Should you change your mind, you may request that your matter be escalated.
Have a good weekend.
Kind regards,
Marilize Blignaut
Customer Experience Manager
Ombudsman for Short Term Insurance's reply28 Jul 2023, 15:44
Official
Good afternoon,
Should you change your mind, you may request that your matter be escalated.
Have a good weekend.
Kind regards,
Marilize Blignaut
Customer Experience Manager
Should you change your mind, you may request that your matter be escalated.
Have a good weekend.
Kind regards,
Marilize Blignaut
Customer Experience Manager
