1 reviews | Active since Jun 2021
Top notch Service??
I will always be grateful for the work that the Ombudsman are doing. I had an issue where Vodacom insurance was denying and rejecting my claim, after taking it further with vodacom insurance head office where they also still told me right here on hellopeter that they will by no means help or relook at that unfair rejection i decided to fight fire with fire. You stand firm when you know your story and know you are just being unfairly treated wherelse you have been a well paying client.
OSTI came through for me and my claim was re processed and approved ???? thank you to the team that had their hands on ***/21
Even on days where i ignored your emails as i thought you just want to tell me the same thing?you still consistently communicated with me and called as well??Such service is commendable.
Thank you so much. You guys rock??
We are glad that you are happy with the outcome of your dispute with the insurer and the service you received from our office.
Thank you for the compliment, which I have relayed to the Assistant Ombudsman and Case Administrator.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
We are glad that you are happy with the outcome of your dispute with the insurer and the service you received from our office.
Thank you for the compliment, which I have relayed to the Assistant Ombudsman and Case Administrator.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
