LD
Lesego D

1 reviews | Active since Jul 2013

24 May 2016, 10:13

Still waiting???

<p>I received a confirmation that my issue had been registered on 22/04/2016. That was about it My legal rep has tried to contact you for further informtion but we still have nothing but a reference number. Please attend to my request and investigate the matter. This is just as bad as the insurance thats refusing to pay my claim without substantial facts!</p>

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Replies (1)
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply26 May 2016, 13:06
Official

Dear Lesego Dibocho

Our records reflect that we sent you correspondence on 13 May 2016. We await your response thereto.

We will ensure that you are contacted to verify your contact details and accordingly re-send the correspondence for your urgent attention.

We trust that you will find the above acceptable.

Yours faithfully

Peter Nkhuna

Senior Assistant Ombudsman