Poor Service

I complained about Apex motor warranty /Insure Africa, I have got the phone recordings and I took the policy with them on the basis of what was sold telephonicaly sold to me, the policy wording is completely different from what was originally sold to me. I lodged the complain with Ombudsman but they are not helpful at all even though I have even submitted the call recordings to them. The insurance companies to give details of the ombudsman if you are unhappy with their service they are just bluffing and knows that us as customers will never be assisted with anything, and your issue will never be resolved. They will **********ly eat the poor South African 's money and get away with it. For feedback please use the following email : ***