NN
Nkululeko N
1 reviews | Active since Sept 2021
24 Jan 2022, 13:28
Ombudsman is a lose end of help
I just received a final letter from the Ombudsman which loses my case whereas I submitted all relevant and substantive information insurance recordings ..but in the end i still received the same judgement with a ridiculous reasoning…Never go to Ombudsman for help take a direct lawyer..
Helpful (0)
Replies (2)0
Replies (2)
Ombudsman for Short Term Insurance's replyOfficial
24 Jan 2022, 15:39Dear Nkululeko Ndlovu
We regret that you did not get the outcome you had hoped for in your matter.
We consider the evidence submitted by both parties to the dispute and make a decision based on the law and, where appropriate, on considerations of fairness and equity. In your case, there weren't sufficient grounds to make a finding in favor of the claim. How the office made this finding was detailed in the letter sent to you.
If we believe that the insurer made a mistake in its decision to decline liability, we will always say so. If, however, we do not find fault with the way the insurer dealt with your claim, a finding is made upholding its decision.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
We regret that you did not get the outcome you had hoped for in your matter.
We consider the evidence submitted by both parties to the dispute and make a decision based on the law and, where appropriate, on considerations of fairness and equity. In your case, there weren't sufficient grounds to make a finding in favor of the claim. How the office made this finding was detailed in the letter sent to you.
If we believe that the insurer made a mistake in its decision to decline liability, we will always say so. If, however, we do not find fault with the way the insurer dealt with your claim, a finding is made upholding its decision.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
Ombudsman for Short Term Insurance's reply24 Jan 2022, 15:39
Official
Dear Nkululeko Ndlovu
We regret that you did not get the outcome you had hoped for in your matter.
We consider the evidence submitted by both parties to the dispute and make a decision based on the law and, where appropriate, on considerations of fairness and equity. In your case, there weren't sufficient grounds to make a finding in favor of the claim. How the office made this finding was detailed in the letter sent to you.
If we believe that the insurer made a mistake in its decision to decline liability, we will always say so. If, however, we do not find fault with the way the insurer dealt with your claim, a finding is made upholding its decision.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
We regret that you did not get the outcome you had hoped for in your matter.
We consider the evidence submitted by both parties to the dispute and make a decision based on the law and, where appropriate, on considerations of fairness and equity. In your case, there weren't sufficient grounds to make a finding in favor of the claim. How the office made this finding was detailed in the letter sent to you.
If we believe that the insurer made a mistake in its decision to decline liability, we will always say so. If, however, we do not find fault with the way the insurer dealt with your claim, a finding is made upholding its decision.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
NN
Nkululeko N's updateReviewer Update
25 Jan 2022, 23:09It is so unfortunate when you said the outcomes mentioned in the preliminary letter should and would not be similar to the outcomes in the final letter but I noticed such
The ombudsman does not lookout for people in loss … after the insurance stated clearly of how they handle the risks…when it’s time to pay for my loss ,they doing what yhey they said they will not do… where is honesty in such…
Is it because I was the one at loss????
No justice is being served by you guys nothing ..
Even with mentioning that I did that intentional what kind of bull**** is that who does that???
The ombudsman does not lookout for people in loss … after the insurance stated clearly of how they handle the risks…when it’s time to pay for my loss ,they doing what yhey they said they will not do… where is honesty in such…
Is it because I was the one at loss????
No justice is being served by you guys nothing ..
Even with mentioning that I did that intentional what kind of bull**** is that who does that???
NN
Nkululeko N's update25 Jan 2022, 23:09
Reviewer Update
It is so unfortunate when you said the outcomes mentioned in the preliminary letter should and would not be similar to the outcomes in the final letter but I noticed such
The ombudsman does not lookout for people in loss … after the insurance stated clearly of how they handle the risks…when it’s time to pay for my loss ,they doing what yhey they said they will not do… where is honesty in such…
Is it because I was the one at loss????
No justice is being served by you guys nothing ..
Even with mentioning that I did that intentional what kind of bull**** is that who does that???
The ombudsman does not lookout for people in loss … after the insurance stated clearly of how they handle the risks…when it’s time to pay for my loss ,they doing what yhey they said they will not do… where is honesty in such…
Is it because I was the one at loss????
No justice is being served by you guys nothing ..
Even with mentioning that I did that intentional what kind of bull**** is that who does that???