NL
Nadim L

1 reviews | Active since Dec 2019

16 Nov 2021, 03:33

Ombudsman for Short Term Insurance IS BIASED

Guys stay away from the Ombudsman for short term insurance. They are funded by the insurance so they will do everything in their power to support them.They are just a waste of time.

0
Replies (2)
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply17 Nov 2021, 12:09
Official
Dear Nadim Lukhele 

Although the insurer pays a fee for each complaint that is submitted to OSTI, OSTI understands that insurers get their funding from consumers who pay their premiums. We, therefore, appreciate at all times that our services are funded both by the consumer and by the insurer. In any event, OSTI takes its role as an impartial and independent forum very seriously and deals with each complaint that is lodged with it in this way.

Yours faithfully, 

Ayanda Mazwi 
Senior Assistant Ombudsman.  

NL
Nadim L's update17 Nov 2021, 15:31
Reviewer Update
Ayanda, you have so many negative reviews here for a reason. You always support Insurance companies hence i say you are a waste of time.