1 reviews | Active since Jul 2011
Ombudsman - empty promises
I have been waiting for feedback from the Ombudsman since 24 July 2017. My case was logged 16 February 2017. All I get from the Ombudsman is seriously bad attitude, no feedback and empty promises from the staff and the social media correspondent. Not sure what the point of the Ombudsman is - as they really don't support consumer issues.
Dear Ms Steyn
We had some issues accesing this platform, hence our response only now.
We however did respond to you on Twitter and invited you escalate the matter or provide details for further investigation.
Writer is not aware of any further developments in that regard or that you provided the required detail for further investigations to be carried out. There simply is not sufficient detail given here or on Twitter regarding your matter. You could help us assist you by providing same, as previously indicated.
Yours faithfully
Peter Nkhuna
Senior Assistant Ombudsman
Dear Ms Steyn
We had some issues accesing this platform, hence our response only now.
We however did respond to you on Twitter and invited you escalate the matter or provide details for further investigation.
Writer is not aware of any further developments in that regard or that you provided the required detail for further investigations to be carried out. There simply is not sufficient detail given here or on Twitter regarding your matter. You could help us assist you by providing same, as previously indicated.
Yours faithfully
Peter Nkhuna
Senior Assistant Ombudsman