JS
Johan S
1 reviews | Active since Feb 2021
24 Jun 2021, 13:33
Ombudsman a complete **** covering for insurance and banks.
Don't waste your time reporting anything to the ombudsman. I reported the fact that FNB and Outsurance are de*****ing and misleading the public with their insurance policy I represented the proof of that in writing to the ombudsman they just sided with the insurance company and told me the case is closed. The ombudsman is just there to my the banks and insurance companies look good a complete waste of time.
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Ombudsman for Short Term Insurance's replyOfficial
01 Jul 2021, 12:49Dear Johan Steffens
We acknowledge receipt of your enquiry and apologise for the delay in our reply as we had problems accessing this platform.
We have reviewed your file and advise that the Assistant Ombudsman dealing with your complaint will provide a comprehensive reply to your follow-up letters after the closure of our file. You will receive this feedback within 48 Hours.
Yours faithfully,
We acknowledge receipt of your enquiry and apologise for the delay in our reply as we had problems accessing this platform.
We have reviewed your file and advise that the Assistant Ombudsman dealing with your complaint will provide a comprehensive reply to your follow-up letters after the closure of our file. You will receive this feedback within 48 Hours.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Omudsman.
Ombudsman for Short Term Insurance's reply01 Jul 2021, 12:49
Official
Dear Johan Steffens
We acknowledge receipt of your enquiry and apologise for the delay in our reply as we had problems accessing this platform.
We have reviewed your file and advise that the Assistant Ombudsman dealing with your complaint will provide a comprehensive reply to your follow-up letters after the closure of our file. You will receive this feedback within 48 Hours.
Yours faithfully,
We acknowledge receipt of your enquiry and apologise for the delay in our reply as we had problems accessing this platform.
We have reviewed your file and advise that the Assistant Ombudsman dealing with your complaint will provide a comprehensive reply to your follow-up letters after the closure of our file. You will receive this feedback within 48 Hours.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Omudsman.