MM
Mandla M

1 reviews | Active since Nov 2012

04 Mar 2019, 13:50

No response, taking too long...

It has been 6 months and to date i have not be provided with any feedback on my complaint.

Can someone at the OSTI office please provide me with an update??? the reference number is M2225/18W

0
Replies (1)
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply12 Mar 2019, 12:43
Official
Dear Mandla.

Your complaint was addressed with the Assistant Ombudsman allocated your file. She confirmed that a recommendation has been made and sent to the insurer for reply. 

Our Office will advise you when we receive the insurer's reply. 

Yours faithfully, 

Ayanda Mazwi 
Senior Assistant Ombudsman.