1 reviews | Active since Nov 2012
No response, taking too long...
It sadness me to have to bring this matter to this platform, but gather from the reviews on same platform that one is more likely to get a response here than directly from the office of the Ombudsman.
Its been 8 months since a lodged a complaint with the Ombuds, and to date there has been no resolution to the matter. The last update, regarding the complaint, i received from the Ombuds was on the 4th of November 2017, from then and counting, i have been told that the matter is still under review ....no meaningful feedback whatsoever...
I continue to be financially prejudiced, whilst the insurer concerned goes about its normal course of business...
I implore anyone at the OSTI office to please provide me with meaningful feedback on my matter. The reference number is M1672/17T.
Thank you
Dear Mr Mchunu
We apologize that the matter has taken longer to resolve than you had anticipated. I am advised that a decision has been taken and same has been sent for review.
You should therefore be receiving correspondence in shortly.
Yours faithfully
Ayanda Mazwi
Senior Assistant Ombudsman
Dear Mr Mchunu
We apologize that the matter has taken longer to resolve than you had anticipated. I am advised that a decision has been taken and same has been sent for review.
You should therefore be receiving correspondence in shortly.
Yours faithfully
Ayanda Mazwi
Senior Assistant Ombudsman