No feedback or response
I lodged a complaint with the Ombudsman in July 2017 and to date J have received no response. My mails to them are ignored! Please help
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Ombudsman for Short Term Insurance's replyOfficial
03 Oct 2017, 16:22Dear Ms Motubatse
We have been experiencing problems accessing this platform, hence our late response .
Please advise the complaint details for further investigation or otherwise escalate the matter internally.
Yours faithfully
Peter Nkhuna
Senior Assistant Ombudsman
Ombudsman for Short Term Insurance's reply03 Oct 2017, 16:22
Official
Dear Ms Motubatse
We have been experiencing problems accessing this platform, hence our late response .
Please advise the complaint details for further investigation or otherwise escalate the matter internally.
Yours faithfully
Peter Nkhuna
Senior Assistant Ombudsman