SM
Sinqobile M
1 reviews | Active since Sept 2022
10 Jan 2023, 16:28
No feedback on resolution
I reported a matter regarding the complain against one of the insurers, It was Mid September and to this date there hasn’t been a resolution on the feedback they gave me. I am on the 4th month of waiting for them to resolve my issue with the insurer.
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Ombudsman for Short Term Insurance's replyOfficial
11 Jan 2023, 15:01Dear Ms Singobile M
We have had a look at your matter and do note that this matter should have been resolved already. There is no reason it should have taken this long.
We will accordingly take the relevant steps to ensure a speedy finalisation.
We apologise for any inconvenience suffered.
Yours faithfully
Peter Nkhuna
Senior Assistant Ombudsman
We have had a look at your matter and do note that this matter should have been resolved already. There is no reason it should have taken this long.
We will accordingly take the relevant steps to ensure a speedy finalisation.
We apologise for any inconvenience suffered.
Yours faithfully
Peter Nkhuna
Senior Assistant Ombudsman
Ombudsman for Short Term Insurance's reply11 Jan 2023, 15:01
Official
Dear Ms Singobile M
We have had a look at your matter and do note that this matter should have been resolved already. There is no reason it should have taken this long.
We will accordingly take the relevant steps to ensure a speedy finalisation.
We apologise for any inconvenience suffered.
Yours faithfully
Peter Nkhuna
Senior Assistant Ombudsman
We have had a look at your matter and do note that this matter should have been resolved already. There is no reason it should have taken this long.
We will accordingly take the relevant steps to ensure a speedy finalisation.
We apologise for any inconvenience suffered.
Yours faithfully
Peter Nkhuna
Senior Assistant Ombudsman