ED
Elizabeth D

1 reviews | Active since Dec 2013

18 Feb 2020, 10:18

No details of the outcome

I asked the Ombudsman to look at my dispute with motor insurance last year November and 13 February 2020 I received this message:

Dear Mr or Ms Dikobe

According to our records, your request has been dealt with and the case D467/19 is now closed.

Regards, The Ombudsman for Short-Term Insurance

No details of the outcome

0
Replies (1)
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply18 Feb 2020, 16:51
Official
Dear Elizabeth 

Our records indicate an email sent to you on 3 February 2020, with reasons for our closure of this file. 

I have requested the relevant department to re-send a copy of this letter - which you should receive by the end of the day on Wednesday, 19 February 2019. 

Yours faithfully, 

Ayanda Mazwi 
Senior Assistant Ombudsman.