KD
Kim D
1 reviews | Active since Apr 2013
02 Oct 2020, 10:36
No communication
I logged a complaint about Bryte insurance on 26/8/2020 and to date have not a response. I call in and am told the Brytes have responded and I will get a response. meanwhile no response from the ombudmans Refer to D426/20
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Ombudsman for Short Term Insurance's replyOfficial
05 Oct 2020, 12:45Dear Kim,
We have received the above enquiry, which has been sent to the Assistant Ombudsman dealing with the matter.
We confirm having received the insurer's reply on 16 September 2020. Due to our high case loads, the Assistant Ombudsman has not yet had an opportunity to profile the matter. We do however confirm that you will receive comprehensive feedback by the close of business on Wednesday 7 October 2020.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
We have received the above enquiry, which has been sent to the Assistant Ombudsman dealing with the matter.
We confirm having received the insurer's reply on 16 September 2020. Due to our high case loads, the Assistant Ombudsman has not yet had an opportunity to profile the matter. We do however confirm that you will receive comprehensive feedback by the close of business on Wednesday 7 October 2020.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
Ombudsman for Short Term Insurance's reply05 Oct 2020, 12:45
Official
Dear Kim,
We have received the above enquiry, which has been sent to the Assistant Ombudsman dealing with the matter.
We confirm having received the insurer's reply on 16 September 2020. Due to our high case loads, the Assistant Ombudsman has not yet had an opportunity to profile the matter. We do however confirm that you will receive comprehensive feedback by the close of business on Wednesday 7 October 2020.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.
We have received the above enquiry, which has been sent to the Assistant Ombudsman dealing with the matter.
We confirm having received the insurer's reply on 16 September 2020. Due to our high case loads, the Assistant Ombudsman has not yet had an opportunity to profile the matter. We do however confirm that you will receive comprehensive feedback by the close of business on Wednesday 7 October 2020.
Yours faithfully,
Ayanda Mazwi
Senior Assistant Ombudsman.