CS
CHRISTIAN S

1 reviews | Active since Feb 2018

09 May 2022, 08:59

MUA - Still putting Debt Orders Through!

MUA was my "Short Term Insurer" for obvious reasons I cancelled my Insurance with them... However they still put Debit Orders through on my banking account??? The bank informs me - MUA change the DO numbers thus they can't Stop it... Is it not ***** to put Debit Orders through when the person is no longer insured with them??? Please Help...

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Replies (1)
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply09 May 2022, 09:23
Official
Dear Christian Albert Stanley 

Kindly submit a formal complaint to our office for investigation. You may submit a complaint directly on our website www.osti.co.za or email the complaint forms to ***. 

Kind regards, 

Ayanda Mazwi 
Senior Assistant Ombudsman.