LN
Luntu N
1 reviews | Active since Mar 2023
28 Mar 2023, 12:04
insurer not responding to complaint
Good day
its almost a month and my insurer hasn't sent a response after complaining to the ombudsman. please kindly assist
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Replies (1)
Ombudsman for Short Term Insurance's replyOfficial
29 Mar 2023, 09:35Hi Luntu,
I have referred your complaint internally and I see that the Case Administrator gave you a call yesterday to discuss the matter. Please let me know if there is anything else I can assist with - ***.
Sincerely,
Marilize Blignaut
Customer Experience Manager
I have referred your complaint internally and I see that the Case Administrator gave you a call yesterday to discuss the matter. Please let me know if there is anything else I can assist with - ***.
Sincerely,
Marilize Blignaut
Customer Experience Manager
Ombudsman for Short Term Insurance's reply29 Mar 2023, 09:35
Official
Hi Luntu,
I have referred your complaint internally and I see that the Case Administrator gave you a call yesterday to discuss the matter. Please let me know if there is anything else I can assist with - ***.
Sincerely,
Marilize Blignaut
Customer Experience Manager
I have referred your complaint internally and I see that the Case Administrator gave you a call yesterday to discuss the matter. Please let me know if there is anything else I can assist with - ***.
Sincerely,
Marilize Blignaut
Customer Experience Manager