EM
Eddy M
1 reviews | Active since Jan 2022
11 Sept 2023, 11:59
INSURANCE
Good morning i have a problem with my broker they call BROKERBUDDY my car involved with incident so they need excess of R4000.00 so I don’t have excess of R4000.00 now they say without excess they can’t help me
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Replies (1)
Ombudsman for Short Term Insurance's replyOfficial
12 Sept 2023, 10:31Hi Eddy,
I am sorry to hear about your accident!
Our office deals with complaints between insurers (not brokers) and their insured clients. However, it sounds like your issue also involves your insurer. I will ask Maureen from our complaints registration department to contact you. You are also welcome to contact us at *** / ***.
Kind regards,
Marilize Blignaut
Customer Experience Manager
I am sorry to hear about your accident!
Our office deals with complaints between insurers (not brokers) and their insured clients. However, it sounds like your issue also involves your insurer. I will ask Maureen from our complaints registration department to contact you. You are also welcome to contact us at *** / ***.
Kind regards,
Marilize Blignaut
Customer Experience Manager
Ombudsman for Short Term Insurance's reply12 Sept 2023, 10:31
Official
Hi Eddy,
I am sorry to hear about your accident!
Our office deals with complaints between insurers (not brokers) and their insured clients. However, it sounds like your issue also involves your insurer. I will ask Maureen from our complaints registration department to contact you. You are also welcome to contact us at *** / ***.
Kind regards,
Marilize Blignaut
Customer Experience Manager
I am sorry to hear about your accident!
Our office deals with complaints between insurers (not brokers) and their insured clients. However, it sounds like your issue also involves your insurer. I will ask Maureen from our complaints registration department to contact you. You are also welcome to contact us at *** / ***.
Kind regards,
Marilize Blignaut
Customer Experience Manager