MK
Mariette K

1 reviews | Active since Apr 2018

24 Apr 2018, 17:48

Feedback

IAC-K83/18H Did not want to go this route but looks like this is the only way to get answers. We are desperately awaiting feedback on our claim, last response was 26 Feb 2018. My husband is booked off on disability leave due to the accident and the vehicle has been a sitting duck for 5 months now... We would like to know when our claim will be resolved?

0
Replies (2)
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply26 Apr 2018, 07:42
Official

Dear Mariette

I have looked into your matter. The Assistant Ombudsman working on your file is in a position to make her final recommendation. She is however awaiting one small detail from the insurer. You will receive her decision in the next week.

Kind regards,

Ayanda Mazwi
Senior Assistant Ombudsman

MK
Mariette K's update05 Jun 2018, 08:35
Reviewer Update
Good day, Please advise the status of my claim?