ML
Miselwa L

1 reviews | Active since Aug 2014

13 Oct 2015, 06:08

Extremely helpful

I would like to thank the work done by the OSTI when l had issues with my insurer who refused to pay after my house was broken into. I got professional service, feedback was communicated to me frequently. The matter was resolved quickly. And the insurer paid out within a couple of days after struggling for almost 3 months. Thank you for all your hardwork. I was assisted by Thasnim Dawood and Monica Bolgann. Very professional and prompt. Keep up the goodwork

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Replies (1)
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply13 Oct 2015, 09:12
Official
Hello My comps,

Thank you for this positive feedback and the trouble taken to convey same. It is appreciated.

The relevant credit and recognition will be given to Thasnim and Monica.

Yours faithfully


Peter Nkhuna
Senior Assistant Ombudsman