A0M
Annique 0001 Maila0001
1 reviews | Active since Oct 2016
20 May 2020, 16:26
Do your job
What does 1 have to do to you to respond? Last update was on the 3rd of March. Please give me update on M2358/19 case? I have sent an email and no one has rep****. Really this issue shouldn't take long to even finalize
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Ombudsman for Short Term Insurance's replyOfficial
21 May 2020, 15:35Dear Annique
We apologize that your matter is taking longer to resolve than you had anticipated. This has been due to high case loads.
I have however instructed the Assistant Ombudsman dealing with your matter to give you comprehensive feedback by close of business on Monday 25 May 2020.
We apologize that your matter is taking longer to resolve than you had anticipated. This has been due to high case loads.
I have however instructed the Assistant Ombudsman dealing with your matter to give you comprehensive feedback by close of business on Monday 25 May 2020.
Yours faithfully
Ayanda Mazwi
Ayanda Mazwi
Senior Assistant Ombudsman
Ombudsman for Short Term Insurance's reply21 May 2020, 15:35
Official
Dear Annique
We apologize that your matter is taking longer to resolve than you had anticipated. This has been due to high case loads.
I have however instructed the Assistant Ombudsman dealing with your matter to give you comprehensive feedback by close of business on Monday 25 May 2020.
We apologize that your matter is taking longer to resolve than you had anticipated. This has been due to high case loads.
I have however instructed the Assistant Ombudsman dealing with your matter to give you comprehensive feedback by close of business on Monday 25 May 2020.
Yours faithfully
Ayanda Mazwi
Ayanda Mazwi
Senior Assistant Ombudsman