as a person working in the Industry...I wish justice be done onto me.

I had an accident on the 23rd of January 2022. my claim was unfairly repudiated due to alleged DUI. the only "proof" my insurance (King Price) had to support their allegations was the emergency call I made immediately after the accident where I was still in shock, disbelief and disorientation. They said I was stuttering and slurring words which is a signal of "intoxication"

I then submitted a complaint with the sti ombudsman in May...I won't lie they do respond to my emails, but not with the outcome nor the time frame of their response, I'm paying the car off as it was financed, I'm repairing the car, and paying for transportation to and from work, this is a big inconvenience financially, emotionally and otherwise.

Especially because I was not under the influence, the accident report drafted 3hrs after the accident declared me sober, there was no alcohol spillages on the car, the last time i purchased alcohol was 5 days prior to the accident. The supposed witnesses could be heard on the recording repeatedly saying, they must be paid for the information they were giving to the king price investigators, a witness who is remuneration driven can say anything that will get them paid...furthermore I interviewed the same "witnesses" on a recorded line, coz their contacts and names were there,i called them as though doing a follow up...one said she doesn't remember the incident. one said she didn't smell the alcohol as she stood far from me, but people that came near me said that i wreaking of alcohol, a clear "hear say"... they even had to be led by the investigators as to which cars and what color at the scene.

I'm really devastated by how long the process has taken. I wish to one day come and sing praises about the ombudsman. because this to me even felt ******, because the 2 investigators from king price were white Afrikaaner men. And at some points during the investigation they asked ME THE CLIENT to translate as to what was being said on the recording when we were speaking vernec at the accident scene. all this gives me the logic that the claim was long repudiated before even the investigation.