NG
Neilo G

1 reviews | Active since Mar 2024

08 Feb 2023, 10:30

Absolutely amazing service and support from OSTI , with Johan Janse van Rensburg and Louisa Godspower

Unbelievable performance from OSTI. They fought with me and supported me throughout my fight against momentum insurance. A year later after the battle started Osti came through for me and we won the battle against Momenetum and got paid out for the car accident damage. Hats off to remarkable fighters , Johan Janse Van Rensburg and Louisa Godspower who fought tooth and nail to make sure justice was served . I am eternally grateful for their support. Unfortunately i have another case pending against the ******** EarnaCar who ribbed me of R200 000. I am hoping that the two fighters will help again. may God bless and support us.

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Replies (3)
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply08 Feb 2023, 11:45
Official
Dear Neil P

Thank you for the positive feedback and for having taken time to convey the same to us. 

We are pleased that the outcome was ultimately a pleasing one, even if the process took long.

Your feedback is highly appreciated.

Yours sincerely

Peter Nkhuna
Senior Assistant Ombudsman



NG
Neilo G's update08 Feb 2023, 12:22
Reviewer Update
Awesome. Thanks to all at OSTI once again. You guys are amazing. I do hope you would support me again with my new problem with EarnaCar who ripped me off by taking R200 000 from me with nothing in return and they still had the audacity to LIE TO MY FACE, ( William Molema and Annelee Marshall both **** blatantly that I did not have a courtesy car on my contract. Absolutely ********.) on the phone and on email that I didn't qualify for a courtesy car. Therefore they still owe me an extra R6500 for not providing a courtesy car. To add insult to injury while they were "repairing" the car over a period of 6 weeks they took a further installment of R6500 *******ly after I told them not to take any further installments as they did not provide me with any transport . Hopefully we can fight this battle together again against these EarnaCar ************ dealers. I have sent you the emails in which I'm asking for assistance already. Thanks in advance for you support again in this regard. Have a great day!! We are proud to have such efficient people at the ombudsman's office. Congratulations.
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply17 Feb 2023, 14:26
Official
Hello  Neil,

Thank you for your reply.  I have responded to you via email. 

Sincerely,
Marilize Blignaut
Customer Experience and Project Manager