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Paulina M

1 reviews | Active since Mar 2018

15 Apr 2021, 17:12

Absa short term home insurance

I'm so disappointed with Absa short term insurance,l reported a claim ,l escalated the matter to Ombudsmen, still no help its almost 2years now. It was a about the burst pipes and they are refusing to pay and my walls are damaged due to constant leaking.the matter is still with Ombudsmen,l really don't know what to do now.

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Replies (1)
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply16 Apr 2021, 09:24
Official
Dear Paulina Maretlane 

Kindly provide your OSTI file reference number so that I may look into your dispute. 

Yours faithfully, 

Ayanda Mazwi 
Senior Assitant Ombudsman.