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Muhluri M

1 reviews | Active since Apr 2021

06 May 2021, 11:25

Absa Idirect insurance protected by OSTI.

Summited a complain last year about absa idirect insurance, its been over 5 months now without any feedback, OSTI lest these insures do as they please, we pay insurances for years & put a claim one time & its declined without any proper reason & OSTI cant assist, I'm paying for a car I cant drive any more.

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Replies (1)
Ombudsman for Short Term Insurance
Ombudsman for Short Term Insurance's reply07 May 2021, 13:06
Official
Dear Muhluri Makhubele

Your complaint has been referred to the Assistant Ombudsman for feedback. She will provide you with a detailed update/decision within 2 working days. 

Yours faithfully, 

Ayanda Mazwi
Senior Assistant Ombudsman.