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Ntshengedzeni B
1 reviews | Active since Jul 2011
11 Sept 2026, 16:10
Frustrating OM Bank App support
I have been struggling since February to install the app, and i have never seen such a very useless application together with the technician or support system. I cannot pass the OTP stage and till today no one can figure out what is happening and i cannot use the older app.
Helpful (0)
Replies (3)0
Replies (3)
OM Bank's replyOfficial
11 Sept 2026, 16:29Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
OM Bank's reply11 Sept 2026, 16:29
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
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Ntshengedzeni B's updateReviewer Update
11 Sept 2026, 16:36I have been told the same since February and till today. I will provide my ID number when you contact me, I am sceptical to share my ID number on this platform even privately
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Ntshengedzeni B's update11 Sept 2026, 16:36
Reviewer Update
I have been told the same since February and till today. I will provide my ID number when you contact me, I am sceptical to share my ID number on this platform even privately
NB
Ntshengedzeni B's updateReviewer Update
14 Sept 2026, 07:44What format, i just took a screen grab maybe do you wanna call me
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Ntshengedzeni B's update14 Sept 2026, 07:44
Reviewer Update
What format, i just took a screen grab maybe do you wanna call me