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Antoinette H

1 reviews | Active since Aug 2026

24 Aug 2026, 14:58

Can not transfer funds

I was informed to transfer my funds due to account being closed however the account is locked. The account will be closed tomorrow I do not know what to do and no one is responding.

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Replies (5)
OM Bank
OM Bank's reply24 Aug 2026, 15:41
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
OM Bank Complaints Management
AH
Antoinette H's update24 Aug 2026, 16:48
Reviewer Update
Please the email says I only have untill the 25th of August (Tommorow) at 16:00.
OM Bank
OM Bank's reply24 Aug 2026, 16:58
Official
Please reply directly to the email and the consultant assigned to your query will further assist you.

Kind regards
OM Bank Complaints Management
AH
Antoinette H's update25 Aug 2026, 10:25
Reviewer Update
My account is being closed today yet it's still pending closure and I can not transfer my funds. I've not received any type of correspondence from anyone as promised! How is this even possible?
OM Bank
OM Bank's reply25 Aug 2026, 11:16
Official
Good day
 
 We note your comments. Please be advised that this matter is being attended to, and feedback will be provided via email.
 
 Regards
 OM Bank Complaints Management