DH
Datjoe H
1 reviews | Active since Dec 2024
10 Sept 2026, 17:36
************** and Waste of Time & Effort.
As an expat retiree and Old Mutual investment and insurance client, I wanted to switch my from FNB to OM Bank. What a disaster! Not only did the banking app not work, but they don't accept retired people for credit. What a waste of 45 mins of my time, messing around trying to get the app to work, phoning the call centre and all my expectations mismanaged. Very disappointing!
Helpful (0)
Replies (1)0
Replies (1)
OM Bank's replyOfficial
10 Sept 2026, 17:51Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Regards
OM Bank Complaints Management
Kind regards
Regards
OM Bank Complaints Management
OM Bank's reply10 Sept 2026, 17:51
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Regards
OM Bank Complaints Management
Kind regards
Regards
OM Bank Complaints Management