SM
Suprise M

1 reviews | Active since Oct 2026

06 Oct 2026, 02:56

*** flagged for *****, all required documents submitted, but still unresolved after several months with no clear update.

My bank *** was closed regarding *****, and I submitted all requested documents and information. It has now been several months, and my *** is still not resolved. I have been patient, but this delay and lack of communication is very frustrating. I've already provided everything they asked for, and I expect a clear update and a proper resolution from OM Bank

0
Replies (1)
OM Bank
OM Bank's reply06 Oct 2026, 03:07
Official
Good day Suprise M,

We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.

Regards
Old Mutual Complaints Management