SM
Suprise M
1 reviews | Active since Oct 2026
06 Oct 2026, 02:56
*** flagged for *****, all required documents submitted, but still unresolved after several months with no clear update.
My bank *** was closed regarding *****, and I submitted all requested documents and information. It has now been several months, and my *** is still not resolved. I have been patient, but this delay and lack of communication is very frustrating. I've already provided everything they asked for, and I expect a clear update and a proper resolution from OM Bank
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Replies (1)OM Bank's replyOfficial
06 Oct 2026, 03:07Good day Suprise M,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
OM Bank's reply06 Oct 2026, 03:07
Official
Good day Suprise M,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
