AA
Adrian A
1 reviews | Active since Jan 2022
11 Jan 2023, 08:06
The 45 minute omelette that never arrived
Went for breakfast on New Year's day. The place was quiet, but our omelettes took 45 minutes to not show up. I took it up with the manager and he was very disinterested. He said they would start the food now, which was of course unacceptable. We left without eating breakfast.
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Replies (2)
Old Town Italy's replyOfficial
13 Jan 2023, 14:48Hi there Adrian A,
Thank you for taking the time to review us. We are very disappointed to hear that your dining experience was not consistent with the high standard we pride ourselves on. We would appreciate the opportunity to contact you directly.
Please could you send us your contact details via https://otibrand.goreview.co.za/goreview-crm?revid=sPKSmY so we can contact you regarding your visit.
We hope to hear from you soon.
Sincerely,
Old Town Italy
Old Town Italy's reply13 Jan 2023, 14:48
Official
Hi there Adrian A,
Thank you for taking the time to review us. We are very disappointed to hear that your dining experience was not consistent with the high standard we pride ourselves on. We would appreciate the opportunity to contact you directly.
Please could you send us your contact details via https://otibrand.goreview.co.za/goreview-crm?revid=sPKSmY so we can contact you regarding your visit.
We hope to hear from you soon.
Sincerely,
Old Town Italy
Old Town Italy's replyOfficial
16 Jan 2023, 14:42Hi there Adrian A,
Thank you for taking the time to review us. We are very disappointed to hear that your dining experience was not consistent with the high standard we pride ourselves on. We would appreciate the opportunity to contact you directly.
Please could you send us your contact details via https://otibrand.goreview.co.za/goreview-crm?revid=sPKSmY so that we may investigate this fully and provide you with feedback.
We hope to hear from you soon.
Sincerely,
Old Town Italy
Old Town Italy's reply16 Jan 2023, 14:42
Official
Hi there Adrian A,
Thank you for taking the time to review us. We are very disappointed to hear that your dining experience was not consistent with the high standard we pride ourselves on. We would appreciate the opportunity to contact you directly.
Please could you send us your contact details via https://otibrand.goreview.co.za/goreview-crm?revid=sPKSmY so that we may investigate this fully and provide you with feedback.
We hope to hear from you soon.
Sincerely,
Old Town Italy