Restaurants......stop it!!!!

I posted a review directly on Old Town Italy's page as they charged us a surcharge of an extra R65, over and above, a bland pizza, which had no cheese, no tomato base, with pineapple and chicken as my husband has Hashimoto's... He cannot eat diary, cannot eat carbs, cannot eat nightshades (tomato potato), cannot eat gluten, cannot have coffee, cannot have sodas, alcohol, cannot have dessert......newly diagnosed...he's miserable... We go out to eat, and gosh, hes now a foodie-disabled person and gets further bashed!!!! He's not choosing a gluten base because he's a health nut...So the reason we are here, on Hello Peter, is because their response was less than satisfactory... They merely said sorry, hope you'll come back...not "Can we reimburse you the R65, we see the error of our ways"...no!! We didnt take it up with the waitress as I'd had an issue about there not being red house wine...so didnt want too many issues.....but I feel for my husband, not only can he not eat much, but now he's further prejudiced by these restaurants cashing in...not on!!!! Until it happens to you.