IW
Ian W
1 reviews | Active since Jan 2021
12 May 2022, 13:55
Horrible Service
My wife and I gotten taken to our table, got given menus, 20 minutes later ... nothing, another 15 minutes later ... nothing. 45 minutes since we entered the restaurant and got seated with not even someone to take our drinks order??? Very bad indeed To make things worse when we got up to leave, we got harassed by the waiter hahaha
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Replies (2)
Old Town Italy's replyOfficial
07 Jun 2022, 14:49Hello there Ian W,
Thank you for taking the time to send us your feedback. We take feedback extremely seriously and would appreciate the opportunity to contact you directly and investigate this fully.
Please could you kindly take a moment to send us your feedback via https://otibrand.goreview.co.za/goreview-crm?revid=7zNXn8 so that we may get in touch with you directly to address your concerns?
We hope to hear from you soon.
Kind regards,
Old Town Italy Team
Old Town Italy's reply07 Jun 2022, 14:49
Official
Hello there Ian W,
Thank you for taking the time to send us your feedback. We take feedback extremely seriously and would appreciate the opportunity to contact you directly and investigate this fully.
Please could you kindly take a moment to send us your feedback via https://otibrand.goreview.co.za/goreview-crm?revid=7zNXn8 so that we may get in touch with you directly to address your concerns?
We hope to hear from you soon.
Kind regards,
Old Town Italy Team
Old Town Italy's replyOfficial
07 Nov 2022, 12:27Hello there Ian W,
Thank you for taking the time to send us your feedback. We take feedback extremely seriously and would appreciate the opportunity to contact you directly and investigate this fully.
Please could you kindly take a moment to send us your feedback via https://otibrand.goreview.co.za/goreview-crm?revid=7zNXn8 so that we may get in touch with you directly to address your concerns?
We hope to hear from you soon.
Kind regards, Old Town Italy Team
Old Town Italy's reply07 Nov 2022, 12:27
Official
Hello there Ian W,
Thank you for taking the time to send us your feedback. We take feedback extremely seriously and would appreciate the opportunity to contact you directly and investigate this fully.
Please could you kindly take a moment to send us your feedback via https://otibrand.goreview.co.za/goreview-crm?revid=7zNXn8 so that we may get in touch with you directly to address your concerns?
We hope to hear from you soon.
Kind regards, Old Town Italy Team