XTouch tablet OBF- now 7 weeks outstanding

I bought my XTouch on the Saturday, upon opening I found that the screen was cracked, but because it was a Saturday, I still started to set it up, because the screen was still working. On the Monday morning they booked it for repairs.<br> <br> The stock clerk, Lucinda de Kock, followed all the right channels and did EVERYTHING she had to and could to follow-up and find out what is happening. She is still updating me weekly on the progress, so THANK YOU LUCINDA.<br> <br> BUT now it is 7 weeks later, my tablet is still not fixed by the supplier...so I paid for something that I cannot use, and I have lost R150 in airtime due to this.<br> <br> So, I would really like to know what the Management of OK Furniture is going to do about my tablet and airtime I lost, and how long am I going to wait???<br> <br> Another 7 weeks???