WORST CUSTOMER SERVICE

I bought a double bed about a year ago and 10 months later the bed broke, I reported it to the branch I purchased it from (Bluedowns branch) I spoke to Amy who I had to repeatedly phone and ask for response regarding my query, she informed that the specific bed company has gone under liquidation and will get back to me when she get an answer form the buyer. this went on for almost 4 months. I then contacted the complaints department, then the manger of the branch phoned then suddenly they got answers. She told me that the bed was eventually going to break because it was a cheap bed, i as the customer felt very offended because it bought the bed when it was on sale cash and no one said anything about the product, she then said that I can come purchase a other bed and pay in a difference of R1 ********** which I cannot afford at the moment and I cant choose anything else. They will also not refund me my money. Am so frustrated with this people, wont advise anyone to purchase anything from them and I myself will never buy form them ever again.